Wait… What exactly is a ScreenSpace "Story"?
A Story is an interactive web experience like this that can be embedded or shared throughout the buyer journey – like a video. But unlike video, it’s interactive, trackable, and can capture leads through an integrated form.
I’m not a designer or storyteller. What training do you provide?
We offer templates (with placeholder content), storyboards, playbooks, interactive guides, webinars, and a visual help center. ScreenSpace isn’t just a tool – it provides in-depth training to help you and your team master storytelling techniques and build Stories that resonate with your audience.
Prefer a white-glove experience? We are a full service award-winning agency, and can help with everything from narrative design through content creation and implementation. Schedule a free creative consultation here.
What other support does ScreenSpace offer?
Alongside training, ScreenSpace provides self-serve support through interactive guides, tutorials, and a help center to ensure you get the most out of the platform. Our Growth and Enterprise plans also include an in-app messenger and a dedicated Slack workspace for faster response and direct access to our creative & technical teams (Response time is 2-4hrs • Mon-Fri 9a-5p MST)
Does my Positioning & Messaging need to be dialed in first?
Not necessarily. We can help you develop clear messaging and positioning, but having a basic idea of your value points is helpful. We offer 1:1 workshops to help get your team aligned on your narrative and ready to visualize it through ScreenSpace. Schedule a free evaluation to help understand where you’re at.
How can I evaluate and purchase ScreenSpace?
Get started for free on our limited Starter plan. Then upgrade to our on-demand 14-day trial of Growth when ready. Upgrading to a paid account is simple through our self-serve in-app payment flow powered by Stripe. We accept credit card and direct deposit.
Are there any usage costs or limitations?
There are no limitations or costs associate with usage on our paid plans. We only charge per seat. Our free Starter trial is limited to one Story.
We have a Product Tour tool. Why switch?
Traditional product tours or interactive demos focus on features, often feeling impersonal. They’re confined to product screens. ScreenSpace goes beyond the “box” — creating immersive, story-driven experiences that let buyers interact and connect emotionally with any content. Instead of simple click-throughs, ScreenSpace uses dynamic content and narrative moments to make your product’s value clear and memorable – both for technical and non-technical buyers.
Ready to switch? Our team can help transition your existing tours to ScreenSpace, and we can offer discounts to help offset the overlapping cost. Contact our team for details.
Prefer to use both? ScreenSpace plays well with product tour solutions since you can embed them right inside a ScreenSpace Story – expanding their impact without needing to re-create them.
How long does it take to go live?
Depending on your content and narrative, a ScreenSpace Story can go live from anywhere between a few hours to a couple weeks. This is because one Story can take your audience on a journey through a single idea or flow – or it can visualize multiple value props, persona-stories, and use cases all at once.
“But those other tools say 10 minutes or less!”
Sure, you can absolutely design and share a ScreenSpace Story in just a few minutes – especially when using our guided templates. But at ScreenSpace we’re not just about speed, we’re about quality and the buyer experience. Crafting a Story that is visually and emotionally compelling — driving decisions from multiple stakeholders — takes a little more thought than slapping screenshots together inside a clickable box.
Is ScreenSpace the right fit for me?
If you are struggling to convey the value of a complex product or idea to multiple audiences — ScreenSpace is designed for you.
Typically this means you have at least one of the following: A “Book a Demo” button, a “Solutions” or “Use Cases” dropdown, 2+ stakeholders, a multi-stage sales cycle, buyers that say “wait… what do you do?”
Still not sure? Schedule a 15m chat with our team and we’ll help point you in the right direction.
When should I consider ScreenSpace?
Milestone triggers: rebrand, new website, content refresh, product launch, product marketing hire, implementing a PLG motion, your term with a product tour solution is expiring.
Pain point triggers: low conversion rates, high bounce rates, poor lead quality, long sales cycles, low adoption, prospect/customer confusion, inconsistent product messaging, high content creation costs, low content performance metrics, looking exactly like your competitor.
Can ScreenSpace integrate with our existing tools?
Yes, ScreenSpace natively integrates with HubSpot, Salesforce, Marketo, and Pardot as well as content and web solutions. You can
view the full list here.
How can I measure the success of my Stories?
ScreenSpace offers analytics to track engagement, interactions, and conversion, giving you insights into what resonates with your audience.
Learn more here.What if our product changes frequently?
ScreenSpace allows for easy updates, so you can quickly adapt your Stories as your product evolves.
What if I have more questions?
Hop on a call with our friendly team and we’ll answer them. You can also search our visual
help center for answers or shoot us a messsage through